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You know more than you think you know

You know more than you think you know

Monday night I slept horribly. It was one of those nights. I fell asleep fine, but I woke up around 3 am with my mind spinning. What I needed to do Who I had to follow up with The email I needed to...

How to be unforgettable

How to be unforgettable

What have you done to be unforgettable in your customers’ minds? I’ve been thinking about this question a lot recently, but in a slightly different context. I just got back from the memorial service...